INFORMATION TECHNOLOGY SPECIALISTS

IT Consulting | IT Support | IT Cloud Services

IT CONSULTING

We pride ourselves on our knowledge and experience of information technology and how we can translate that to the benefit of your business.

IT SUPPORT

We pride ourselves on our ability to provide complete and professional information technology services that your business can depend on.

IT CLOUD SERVICES

We value the advanced design, reliability, and support of market-leading cloud services and products, and their ability to decrease overall information-technology costs to your business.

IT CONSULTING

We pride ourselves on our knowledge and experience of information technology and how we can translate that to the benefit of your business.

IT SUPPORT

We pride ourselves on our ability to provide complete and professional information technology services that your business can depend on.

IT CLOUD SERVICES

We value the advanced design, reliability, and support of market-leading cloud services and products, and their ability to decrease overall information-technology costs to your business.

IT CONSULTING

We pride ourselves on our knowledge and experience of information technology and how we can translate that to the benefit of your business.

IT SUPPORT

We pride ourselves on our ability to provide complete and professional information technology services that your business can depend on.

IT SERVICES

We value the advanced design, reliability, and support of market-leading cloud services and products, and their ability to decrease overall information-technology costs to your business.
Cloud Services

We have been implementing and using cloud based services since our business was founded in 2006. One reason, for the great service we’re able to offer our clients, is based around our own adoption, of best of breed cloud based systems, within our own business. We can support, and work with the systems, of a vast array of providers. Some of the current key systems we implement and support:

Cloud Services – Office Productivity – Microsoft Office 365

This is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. For business and enterprise users, Office 365 offers plans including e-mail and social networking services through hosted versions of Exchange Server, Lync, SharePoint and Office Online, integration with Yammer, accessed through the internet, as well as access to the Office software to be installed on devices. There are various plans with different parts of Office 365 offered.
As a Microsoft Partner with Silver Small and Midmarket Cloud Solutions competency we can advise on whether Office 365 is the right fit for your business requirements, what plans and options and services, and provide the professional services to setup, integrate, and migrate your business from existing systems.

Cloud Computing – Microsoft Azure

Microsoft’s cloud computing platform, is a collection of integrated services – analytics, computing, database, mobile, networking, storage, and web – for moving faster, achieving more, and saving money.

As a Microsoft Partner and Cloud Solutions Provider, we setup, integrate, and resell services based on Microsoft Azure. A great example of how we leverage this technology, is in the provision of a server platform to run a line of business application, such as a financial or legal application, in order to avoid replacing and running a physical server within an office environment.

Cloud Data Backups and Replication

Back up data on desktops or servers directly over your internet connection, removing the need for manually taking media offsite daily.

We implement, and resell, an online backup solution, using Storegate backup software on office systems, backing up over an internet connection to HP managed datacentre storage.

  • 10GB       $23.95/month
  • 50GB       $33.95/month
  • 100GB     $65.95/month
  • 250GB   $155.95/month

We implement and provision online replication of encrypted ShadowProtect backups from server systems to our offsite storage. We also monitor these replications as part of our clients monitoring contracts.

  • 1TB        $100.00/month

Enquire about Cloud Services

IT Product Procurement

We streamline the product purchasing process, help you save money, and take the hassle out of procurement.

We provide product advice, and supply, for all major hardware and software products. Using New Zealand’s largest technology focused distributors to ensure we can get the right product at the best price. We tailor the choice of products, to the business requirement and budget, and provide the convenience of a one-stop shop, and door to door delivery, with competitive prices. By considering, and maintaining, consistency in the implementation of technology products within the business we ensure your business IT environment is less complex and therefore more cost effective to support.

Enquire about IT Product Procurement

Voice over IP Services

Voice over Internet Protocol (VoIP) is a methodology and group of technologies for the delivery of voice communications over Internet Protocol (IP) networks, such as the Internet. Traditionally, these services, were only available from a very limited number of large telecommunications companies, using expensive and dedicated fixed copper lines. Now, we can integrate both your voice and data networks, over a single network and internet connection, to utilise 2Talk, a leading cloud based voice provider.

voice-over-ip-services

Why change? To get better for less.

A Business Go Plan allowing for up to 10 DDIs / Toll-free numbers and 10 concurrent calls is $80 per month and includes:

  • Local minutes included – 12000 (approx. 550 minutes per business day)
  • National minutes included – 5000 (approx. 230 minutes per business day)
  • Mobile minutes included – 100 (approx. 4 minutes per business day)

Calls above the bundled plan are priced at:

  • Local – 2c per minute
  • National – 3c per minute
  • Mobile – 19c per minute*

*Add-on a mobile minute’s bundle, such as NZ Mobile 1000, for $70 per month, to reduce the mobile minutes rate to 7c per minute.

The systems we implement include all the traditional functionality of a good business phone system, such as Interactive Voice Response, Hunt Groups, Voicemail, Conferencing, Caller ID, plus functions such as Voicemail to Email, Three-way Calling.

With 2Talk, your business has a direct billing relationship with the supplier. You can login via their portal to see billing status and details and also change system setup, change billing address, and payment details and plans. We provide you the flexibility and savings of a direct relationship with 2Talk – at their wholesale advertised rates. We will take care of all the initial setup of a VoIP solution and provide assistance with any additional future support requirements.

Get in touch with us to find out more about the different plans and offerings, and how we can enable this technology, within your business.

Enquire about Voice over IP Services

These are the companies that iTops helps

What our customers say about us

Mace Group chose iTOPS to do a full IT audit for our companies in Australia and New Zealand. They came highly recommended by two other companies that we worked closely with who used iTOPS for their complete IT needs. iTOPS provided us with comprehensive report on this issue and outlined limitations in our system. We have since fully contracted out our IT requirements to iTOPS in New Zealand and they work closely with our IT person in Australia. We have moved to a new email system in both countries which has created efficiencies over our old email system and eliminated the considerable difficulties we had getting the previous system to communicate with smart phones. We would highly recommend iTOPS to other companies based on our experience.

Dr. Michelle Mace

Managing Director, Mace Group Companies

Our experience with iTOPS has shown that they have the technical knowledge and expertise to deliver on their promises. iTOPS were able to quickly understand the requirements of the organisation and develop a suitable technical solution to meet those requirements. The iTOPS team were able to quickly adapt to changing requirements throughout the project lifecycle. They were able to design and offer a technical solution that was fit for purpose and were able to deliver on their promises. All iTOPS staff have been professional, friendly and responsive and any issues encountered have been resolved promptly. They are practical and cost effective and have demonstrated an ability to communicate effectively to users at all levels within our business. CPWL has now successfully established its own IT infrastructure and migrated across to the new system without significant impact to the day-to-day business operations. iTOPS have designed and implemented and managed a cost effective solution that has met our budget requirements and has exceeded our user expectations. The small iTOPS team were able to provide CPWL with consistent technically capable people throughout the project (familiar faces). We would recommend using iTOPS.

Mark McKenzie

Programme Manager, Central Plains Water Ltd.

iTOPS installed our new email and data server 18 months ago. They listened and understood what we needed from our IT provider and they have been true to their word. We have a future proofed server and great technical support. iTOPS are proactive and they are very professional in their approach. They have a strong technical team who always respond quickly and efficiently. We enjoy working with them.

Joanne Macgregor

Director, C Lund & Son Ltd

Over many years we have found that having an instant and effective response from a highly skilled IT team is a prerequisite to us being able to provide high quality service to our own clients. iTOPS has been the only team to consistently perform to this level and we just can’t say enough about their excellent service! Better yet, even in the midst of crisis, they do it with a smile! We think they are superb!!

Grant Cameron

Partner, GCA Lawyers

iTops

Contact Us

1/301 Lincoln Road, Addington, Christchurch, New Zealand
E: info@itops.co.nz

Accreditations